Terms and Conditions for Clubhouse

Introduction and License

The Clubhouse Casino is operated under license number 8048/JAZ2020-13 issued by the Government of Curacao and is owned by DAMA N.V. The platform offers a secure gaming environment protected by SSL encryption and features games that are independently audited for fairness. By accessing and using the services provided by Clubhouse, you agree to comply with these Terms and Conditions. The scope of our services includes a wide array of online casino games, including but not limited to pokies, table games, and live dealer options, all available for real-money gameplay.

Eligibility

Participation in the services offered by Clubhouse is restricted to individuals who are at least eighteen (18) years of age. Users must ensure that they are legally permitted to gamble under the laws of their jurisdiction. Clubhouse reserves the right to verify the age and identity of players and may request documentation to confirm eligibility. Access to the services may be restricted for residents of certain jurisdictions, including but not limited to regions where online gambling is prohibited by law.

Account Rules

Each player is permitted to create only one account on the Clubhouse platform. Players are responsible for keeping their account information secure, including their username and password. Clubhouse will not be liable for any losses incurred as a result of unauthorized access to your account. Players must complete the Know Your Customer (KYC) verification process, which includes providing valid identification and proof of address, prior to engaging in real-money gambling. Failure to comply with KYC requirements may result in account suspension or closure.

Deposits and Withdrawals

All deposits must be made using approved payment methods available on the Clubhouse platform. Players are required to verify their payment methods as part of the KYC process. Clubhouse adheres to strict Anti-Money Laundering (AML) policies and may request additional information for any transactions perceived as suspicious. Withdrawals may be subject to processing fees and will generally be processed within three to five business days, depending on the payment method used. Clubhouse reserves the right to delay or refuse any withdrawal request if it suspects that the request is associated with fraudulent activity or is in violation of these Terms and Conditions.

Prohibited Activities

The following activities are strictly prohibited on the Clubhouse platform:

• Cheating or collusion in any form
• Fraudulent activities, including the use of stolen credit cards
• Bonus abuse or exploitation of promotional offers
• Use of automated systems or bots to manipulate gameplay
• Exploitation of system errors or technical glitches

Any player found to be engaging in prohibited activities may have their account suspended or permanently closed, and any winnings may be forfeited.

Limitation of Liability and Termination

Clubhouse reserves the right to suspend, restrict, or permanently close any account that is found to be in violation of these Terms and Conditions, regulatory requirements, or any suspicious activity. In such cases, Clubhouse will not be liable for any losses incurred by the player, including but not limited to the loss of deposits or winnings. Players acknowledge that participation in online gambling carries inherent risks, and Clubhouse will not be liable for any losses resulting from such participation.

Bonus Terms and General Promotional Conditions

Clubhouse may offer bonuses and promotions to enhance the gaming experience. All bonuses are subject to specific terms and conditions, including wagering requirements and expiration dates. Players must carefully review the terms associated with each bonus before participating. Failure to comply with the bonus terms may result in the forfeiture of bonuses and winnings derived from them.

Fair Play and Game Integrity Rules

Clubhouse is committed to maintaining a fair gaming environment. All games on the platform are regularly tested for fairness and comply with industry standards. Players are expected to engage in fair play and to respect the integrity of the games. Any attempts to manipulate or exploit the games may result in account closure and forfeiture of winnings.

Fraud Prevention and Security Monitoring

Clubhouse employs advanced security measures to protect user information and funds. Transactions are monitored for signs of fraud, and any suspicious activity will be investigated. Players are encouraged to report any suspicious behavior or concerns regarding security to Clubhouse management immediately.

Dispute Resolution and Complaint Handling Process

In the event of a dispute regarding any aspect of the gaming experience, players should first contact customer support to seek resolution. If the dispute cannot be resolved through customer support, players may escalate the issue to an independent third-party dispute resolution service as specified on the Clubhouse website. All complaints will be addressed in a timely and professional manner in accordance with applicable laws and regulations.

Governing Law and Jurisdiction

These Terms and Conditions are governed by the laws of Australia. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in Australia.

Responsible Gambling Measures and User Protection Tools

Clubhouse is committed to promoting responsible gambling practices. Players are encouraged to set limits on their deposits, losses, and gaming time. The platform provides tools to help players manage their gambling behavior, including self-exclusion options and access to responsible gambling resources. Players who feel they may have a gambling problem are urged to seek help from professional organizations specializing in gambling addiction.

Changes to Terms and Conditions

Clubhouse reserves the right to amend these Terms and Conditions at any time. Players will be notified of any changes via email or through the platform. Continued use of the services after such changes constitutes acceptance of the revised Terms and Conditions. It is the responsibility of the player to review the Terms regularly to stay informed of any updates.

Final Provisions

These Terms and Conditions constitute the entire agreement between the player and Clubhouse regarding the use of the services. If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect. Clubhouse’s failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

By using Clubhouse, players acknowledge that they have read, understood, and agreed to these Terms and Conditions.