Privacy Policy of Clubhouse Casino

This Privacy Policy outlines the practices of Clubhouse Casino, operated by DAMA N.V., regarding the collection, use, and disclosure of personal information that we gather from users of our online casino platform. This policy complies with applicable data protection regulations in Australia and the standards set forth by the gambling regulatory authorities.

1. Introduction

Clubhouse Casino is committed to protecting the privacy and confidentiality of its users. This Privacy Policy explains how we collect, use, and protect your personal information when you access our online casino services. By using our platform, you consent to the practices described in this policy.

2. License Information

Clubhouse Casino operates under a Curacao license (No. 8048/JAZ2020-13). We adhere to all regulatory requirements associated with our license and implement measures to ensure a secure gaming environment. Our platform is protected by SSL encryption, and all games offered are independently audited for fairness.

3. Data Collection

We collect various types of information to provide and improve our services to users. The information we may collect includes:

• Registration Data: Information you provide when creating an account, including your name, date of birth, email address, and contact details.
• Payment Details: Information related to transactions made through the platform, including credit card details, bank account numbers, and payment provider details.
• Technical Logs: Information automatically collected when you access our platform, including your IP address, browser type, device information, and operating system.
• Cookies: Data collected through cookies and similar tracking technologies to enhance user experience and analyze platform usage.

4. Purpose of Data Usage

Clubhouse Casino uses the collected data for various purposes, which include:

• Account Management: To create and manage your account, including processing your registrations and transactions.
• Marketing Communication: To send promotional materials and updates regarding our services, provided you have opted in to receive such communications.
• Anti-Fraud Checks: To monitor transactions for fraudulent activities and ensure the security of our platform.
• AML Compliance: To comply with Anti-Money Laundering (AML) regulations and ensure the integrity of our services.
• KYC Procedures: To verify the identity of users in compliance with Know Your Customer (KYC) regulations and to prevent underage gambling.

5. Data Sharing

Clubhouse Casino may share your information under the following circumstances:

• Payment Providers: Your information may be shared with payment processing companies to facilitate transactions.
• Verification Partners: We may disclose your personal information to third-party verification agencies to comply with KYC and AML obligations.
• Regulatory Authorities: We may share your information with law enforcement or regulatory authorities as required by law or to protect our rights.

6. User Rights

As a user of Clubhouse Casino, you have certain rights regarding your personal information, including:

• Right to Access: You have the right to request access to the personal data we hold about you.
• Right to Deletion: You may request the deletion of your personal information, subject to legal obligations to retain certain data.
• Right to Restrict Processing: You have the right to request the restriction of processing your personal data under certain circumstances.

7. Cookie Policy

Clubhouse Casino uses cookies and similar technologies to enhance the functionality of our platform. Cookies are small text files stored on your device that help us improve user experience and analyze performance. We use the following types of cookies:

• Essential Cookies: These cookies are necessary for the operation of our platform and enable you to navigate and use its features.
• Analytical Cookies: These cookies allow us to collect information about how users interact with our platform, enabling us to improve functionality and performance.

You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect your ability to use certain features of our platform.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse. These measures include encryption, firewalls, and secure server environments. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

9. Data Retention

Clubhouse Casino retains your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by applicable laws. When your information is no longer needed, we will securely delete or anonymize it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any significant changes by posting a notice on our platform or through direct communication. We encourage you to review this policy periodically for the latest information on our privacy practices.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us through the channels available on our platform. We are committed to addressing your inquiries and resolving any issues related to your privacy.

12. Conclusion

By using the services of Clubhouse Casino, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your personal information as outlined herein. We are dedicated to maintaining the privacy and security of our users’ data, ensuring a safe and enjoyable gaming experience.